Privacy Policy

Last Updated: September 21, 2024

At Scrap Mate, we are committed to protecting your privacy and safeguarding your personal information. Our app, operated by Alp Turnkey Solution Pvt Ltd, provides users with a convenient platform to sell scrap materials, and we understand the importance of keeping your data secure. This Privacy Policy outlines how we collect, use, and protect your information when you use Scrap Mate.

1. Introduction

This Privacy Policy explains how Scrap Mate collects, uses, discloses, and protects your personal information when you use our app. By using Scrap Mate, you agree to the collection and use of information in accordance with this policy.

2. Data We Collect

We collect the following types of information from our users:

Personal Information: This includes your name, phone number, photo, and address.
Location Data: Location data is collected to help locate nearby scrap buyers, calculate pickup distances, and improve the service's functionality. We only collect this data with your consent.
App Usage Data: Information about how you interact with the app, such as your device type, IP address, and app usage statistics.

3. How We Collect Data

Scrap Mate collects information in the following ways:

Directly from Users: When you sign up, provide personal details, or interact with the app by entering your information.
Through Device Permissions: Location data is collected when you grant permission via your device settings.
Automatically: Some data, like usage statistics and device information, is collected automatically as you interact with Scrap Mate.

4. How We Use Data

We collect and use your data for the following purposes:

App Performance and Functionality: Data is used to improve Scrap Mate’s performance, troubleshoot issues, and add new features.
Personalized Content: Your information helps us provide personalized services, such as showing relevant scrap buyers near you and offering optimized pickup options based on your preferences.
Notifications and Updates: We may use your contact details to send you important updates about your transactions, new features, service notifications, promotional offers, and other relevant communications.

5. Data Sharing & Disclosure

Scrap Mate does not sell or rent your personal information to third parties. However, we may share your data in the following situations:

With Service Providers: We may share data with trusted third-party service providers who assist us in operating the app, improving its functionality, or delivering services on our behalf (e.g., payment processors or logistics partners).
For Legal Reasons: We may disclose data if required by law, in response to legal requests, or to protect the safety, rights, or property of users, Scrap Mate, or others.

6. User Rights

You have the right to:

Access and Correct Your Data: You can request access to the personal information we hold about you and correct any inaccuracies.
Request Deletion: You may request that we delete your personal information. Please note that some data may be retained as required by law.
Withdraw Consent: If you have given us consent to collect data (e.g., location data), you can withdraw this consent at any time through your device settings.

7. Data Security

We take data security seriously and use industry-standard measures to protect your information. While we strive to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

8. Children's Privacy

Scrap Mate is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal data, we will delete such information from our systems.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app, and we will notify you of any significant changes. Please review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us:

Alp Turnkey Solution Pvt Ltd
Email: info@alp-ts.com